Greta M. Reid-Young

175 Princeton Way                                                                                                                       Email:  t2mem@hotmail.com             

Covington, GA 30016                                                                                                                  Phone:  678-660-3305

                           

 

SUMMARY

Ms. Reid-Young has over 20 years of experience in database development.  She has developed and maintained several Microsoft Access databases used to provide task tracking and performance metrics information.   Her analytical acumen has enabled her to be instrumental in the development of procedures and tracking tools increasing efficiency and productivity. Greta has been instrumental in developing solutions to ensure data is received in a timely and concise manner. She also holds Secret level Security Clearance.

 

Software Skills:              MS Access, MSWord, MSExcel, MSPowerpoint, Outlook, Lotus Notes, Red Prairie, SharePoint, GAMLS, FMLS, WebsiteBox (Online Real Estate Lead Program), various social media

 

CHRONOLOGICAL WORK EXPERIENCE

October 2007 – Present,  Absolute Home Source Realty (Volunteer), Norcross, GA

 

Administrative Assistant

·         Answer telephones (in office and remotely) and give information to callers, take messages, or transfer calls to appropriate individuals.

·         Research of property listing availability

·         Social media marketing

·         Maintain scheduling and event calendars

·         Update real estate databases including GAMLS and FMLS

·         Develop call tracking database

·         Compilation of training manual for future interns

 

November 2007 – March 2014, Teksystems (Contracted to CACI Ashburn, VA), Atlanta, GA

 

Systems Engineer

·         Teamed with management, established database strategies and procedures to support the organization's needs ensuring economic and efficient availability of data within adequate safeguards.

·         Conducts research and analysis of customer database needs and requirements. 

·         Designed, implemented and maintained complex databases in a client/server environment.

·         Provided user training and guidance various client/server databases

·         Assisted with the development and maintenance of documentation, policies and procedures in compliance with ISO Certification

·         Development of critical metric reports tracking service delivery

·         Provides first level IT support with users by walking the user through a series of steps to determine problem. Assists with establishing problem ownership.

 

 

December 1993 – October 2007, CACI/Government Systems, Incorporated, Ashburn, Virginia

 

Project Control Specialist (See description above for Systems Engineer)

 

Task Supervisor (Technical)

·         Supervisor of Worldwide Field Services Administrative Support

·         Developed a database to track labor, expenses and travel of technicians

·         Tracking annual fiscal plans and assisted with labor forecasting and budget tracking

·         Responsible for personnel processing and timecard review

·         Developed provisioning, implementation, inventory and labor tracking Access databases with links to Oracle tables

·         Responsible for Worldwide Field Services FTE (Full Time Equivalent) labor tracking

·         Monitored purchasing procedures for Government Furnished Equipment (GFE)

·         Trained administrative personnel in the development and use of tracking tools

·         Provides first level IT support for CONUS and OCONUS Field Technicians.

 

 

Sr. Administrative Specialist (Lead)

·         Lead Administrator under the DIIS government contract

·         Works closely with client to maintain open communications

·         Played major role in the testing of the inventory control database DISN-I 

·         Acted as liaison between the CONUS and OCONUS warehouses

·         Responsible for drafting recommended equipment reorder for the government

·         Assisted with scrap processing of Government Furnished Equipment (GFE) and preparation of contract deliverables 

·         Maintained metrics reports and graphs in Excel showing warehouse activity

·         Trained data entry and other administrative personnel providing first level IT support as needed.

·         Created interim inventory management database for the government and commercial warehouses

 

November 1991 - December 1993, Environmental Protection Systems, Inc. (EPS), Chantilly, Virginia 

 

Manager

·         Supervisor of the Word Processor and Receptionist

·         Processed timesheets and expense reports

·         Responsible for the branch checking account 

·         Completed accounts payable invoice summaries

·         Assisted in preparation of reports, proposals (including 254/255 forms)

·         Provided backup for the Administrative Assistant

·         Handled branch level personnel issues
 

Administrative Assistant /Word Processor

·         Prepared letters, various forms, spreadsheets, reports, proposals, and specification documents

·         Provided marketing support 

·         Created the company wide marketing word processing system, standard forms and a procedure manual

·         Contributed to the design and production of marketing flyers, brochures, and handouts

·         Prepared reports and proposals according to RFP guidelines

·         Managed equipment maintenance

·         Provided administrative support to the marketing department

 

 

October 1990 - November 1991, National Health Laboratories, Herndon, Virginia 

 

Data Entry Operator

·         Responsible for the data entry of medical test results 

·         Answered phones for the Microbiology department providing confidential results for medical clients 

·         Aided medical technicians in the preparation of test mediums as required

 

April 1990 - December 1990, DYLOR Corporation, Chantilly, Virginia (CDI Temporary Assignment) 

 

Administrative Assistant

·         Greeted visiting clients, answered telephones, typed and filed 

·         Responsible for assembly of prospect mailings 

·         Performed budget data entry

·         Purchased supplies, and tracked incoming deliveries of project related tools and equipment

             

 

EDUCATION

 

Independent Studies, SQL and SharePoint

 

Strayer University, Sterling, VA June 2002 – September 2004, Computer Information Systems, (BS Candidate)

 

CACI Performance Evaluation Program Training, May 2002

 

NRI Schools, Washington, DC, (Correspondence Course) September 1994 – September 1995, Computer Programming in Visual Basic and C++

 

GSI, 1994, Microsoft Access, Introduction and Intermediate

Shepherd College, Shepherdstown, WV, August 1985 - February 1986, Computer Programming coursework